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How-to

Refill requests: review, approve, decline

Updated Sep 10, 2026Not yet verified against the current releaseFor prescriber
  1. Open Refill requests. Each row shows the patient, the compound, and when they asked.
  2. Click Approve to open the prescribe wizard pre-filled from the original script; adjust anything and sign.
  3. Click Decline with a short note. The patient is emailed that the refill was declined and to message you with questions.
Open Refill requests