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Reference

Prescription statuses

Updated Sep 10, 2026Not yet verified against the current release
StatusMeaning
DraftSaved but not signed. Only you can see it.
Sent, unpaidSigned and sent to the patient; waiting for payment. Reminders go out daily.
Paid, routedPaid and assigned to the pharmacy.
ShippedThe pharmacy shipped it; tracking is on the order.
Needs attentionSomething needs you: the pharmacy asked a question, the patient reported a problem, or a refill request is waiting.
ExpiredThe unpaid link ran out. Re-issue if still appropriate.
Open Prescriptions