Secure messaging with patients and pharmacies

Messages holds two kinds of thread: one per patient, and one per order with the pharmacy filling it. Patients can only message their own practice; pharmacies and practices talk about orders, not about patients directly.

• Start a thread from the patient record or with + New message.
• A patient message stays unread until someone in the practice replies or archives it, so nothing slips.
• Patients are emailed when you reply, without the message content.