The notification bell, the daily digest, and the emails you receive

The bell in the top bar collects things waiting for you: prescriptions needing attention, refill requests, unread patient messages, and requested visits. Each menu also shows a count next to the item that needs work.

Every morning at 7 AM (practice time) the practice owner receives one digest email with those counts and nothing else; no patient names or details travel by email.

• New visit request, a patient cancellation or reschedule, a request by preference.
• A refill request.
• A patient paid for a prescription; a prescription nearing expiry.
• Subscription confirmations, plan changes, and payment receipts.