Provider Terms of Service

Effective July 14, 2026 · Last updated July 14, 2026

Company: PEPTPlus LLC, a Wyoming limited liability company (“PEPTPlus,” “we,” “us,” or “our”)

These Provider Terms of Service (the “Terms”) govern your access to and use of the PEPTPlus platform, websites, applications, and related services (collectively, the “Service”). These Terms form a binding agreement between PEPTPlus and the healthcare provider and/or practice entity accepting them (“Provider,” “you,” or “your”).

PLEASE READ THESE TERMS CAREFULLY. By accepting these Terms or using the Service, you agree to be bound by them. If you do not agree, do not access or use the Service. Section 12 contains a binding arbitration provision and class-action waiver that affect your legal rights.

1. Acceptance & Eligibility

1.1 Licensed Providers Only. The Service is offered exclusively to licensed healthcare providers who are legally authorized to prescribe in the United States. By accepting these Terms, you represent and warrant that you (and each individual user under your account) hold a current, active, unrestricted license to practice and to prescribe in each state into which you prescribe through the Service, and that no such license is suspended, revoked, surrendered, restricted, or subject to any pending disciplinary action, except as disclosed to and accepted by PEPTPlus in writing.

1.2 DEA / Controlled Substances. You represent that you hold all registrations required for the products you prescribe, including any applicable DEA registration, and that you will use the Service only for products and prescribing activities permitted under your registrations and applicable law.

1.3 Authority to Bind. If you accept these Terms on behalf of a practice, professional corporation, medical group, or other entity (the “Practice”), you represent and warrant that you have the authority to bind that entity, and “you” refers to both you individually and the Practice. You are responsible for the acts and omissions of all users you authorize.

1.4 Eligibility & Verification. Access is conditioned on completion of PEPTPlus’s onboarding and verification process, including license verification, identity verification, and any credentialing PEPTPlus reasonably requires. PEPTPlus may approve, decline, condition, suspend, or revoke eligibility in its discretion, consistent with these Terms and applicable law.

1.5 Capacity. You must be at least 18 years old and able to form a binding contract.

2. Description of the Service

2.1 Technology Platform and Marketplace Facilitation. PEPTPlus provides a software-as-a-service (SaaS) platform and a neutral, rules-based marketplace that (a) enables licensed Providers to electronically prescribe FDA-eligible compounded products to their own patients, (b) routes each prescription, via an automated matching engine, to a verified compounding pharmacy that is licensed in the patient’s state, and (c) supports related ordering, communication, and administrative workflows.

2.2 What PEPTPlus Is NOT. PEPTPlus is a technology and marketplace-facilitation company only. PEPTPlus:

• is NOT a pharmacy and does not compound, dispense, ship, or handle any drug product;
• does NOT practice medicine, nursing, pharmacy, or any licensed healthcare profession;
• does NOT provide medical, clinical, diagnostic, treatment, or pharmaceutical advice, and does not recommend, endorse, or direct any particular product, therapy, dose, or course of treatment;
• does NOT establish prescriber-patient relationships and is not a party to the relationship between you and your patient;
• does NOT exercise clinical judgment or override, influence, or interfere with your independent professional judgment.

2.3 Provider Is the Prescriber of Record. You are, at all times, the prescriber of record and the sole holder of clinical authority and responsibility for each prescription you issue through the Service. All clinical decisions — including whether to prescribe, what to prescribe, dosing, appropriateness, and patient suitability — are made solely by you in the exercise of your independent professional judgment, consistent with the applicable standard of care.

2.4 No Substitute for Professional Judgment. Any information, prompts, defaults, templates, formulary listings, or product availability surfaced through the Service is provided for administrative convenience only and is not a clinical recommendation. You are responsible for independently verifying the accuracy and appropriateness of all information before acting on it.

3. Provider Responsibilities

You agree, on a continuing basis, to:

3.1 Maintain Licensure. Hold and maintain an active, unrestricted license and all other authorizations required to practice and prescribe in each state into which you prescribe through the Service, and promptly notify PEPTPlus of any lapse, restriction, suspension, revocation, investigation, or disciplinary action.

3.2 Valid Prescriber-Patient Relationship. Establish and maintain a valid, bona fide prescriber-patient relationship for every patient and every prescription, in compliance with all applicable state and federal requirements (including any examination, evaluation, telehealth, and documentation requirements). You attest to the validity of that relationship for each prescription you submit.

3.3 Lawful Prescribing. Prescribe only when clinically appropriate and lawful, in compliance with all applicable laws, regulations, board rules, and the applicable standard of care. You will not use the Service to facilitate any unlawful, fraudulent, or medically inappropriate prescribing.

3.4 FDA-Eligible Compounds Only. Use the Service only to prescribe products that are eligible for compounding under applicable law and that are offered through the Service. You are responsible for confirming the legal and clinical appropriateness of any product you prescribe.

3.5 Accurate Information. Provide and maintain accurate, complete, and current information about yourself, your Practice, your licensure, and your patients, and ensure prescriptions are accurate and complete.

3.6 Account Security. Maintain the confidentiality of your credentials, use appropriate authentication, restrict access to authorized users, and promptly notify PEPTPlus of any suspected unauthorized access or security incident. You are responsible for all activity occurring under your account.

3.7 Staff and Seat Use. Ensure that each individual using the Service under your account is properly authorized, appropriately licensed or supervised for their role, and bound to comply with these Terms. Seat-based access may be used only by named, authorized users and may not be shared beyond your subscribed seat count.

3.8 Cooperation & Records. Maintain medical records as required by law and reasonably cooperate with PEPTPlus, pharmacies, and regulators as necessary for lawful operation of the Service.

4. Subscription, Fees & Billing

4.1 Flat Monthly Subscription. Access to the Service is provided for a flat recurring subscription fee based on the plan tier you select on an order form or at checkout (each, an “Order Form”). Current plan tiers are:

Plan tiers are gated on factors such as number of seats, catalog access, and support level —not on prescription volume. Pricing and tier features may be updated as provided in Section 12.

4.2 No Per-Prescription Fees; No Cut of Patient Payments. The subscription fee is the only fee PEPTPlus charges Provider for access to the Service. PEPTPlus does NOT charge per-prescription fees and does NOT take any percentage or share of amounts patients pay for drug cost or the platform/technology fee. Patients pay the pharmacy’s drug cost plus a flat platform/technology fee for fulfillment; those amounts are separate from your subscription and are not based on, and do not vary with, your prescribing volume or revenue.

4.3 Billing via Stripe. Subscription fees are processed through our third-party payment processor, Stripe, Inc. (“Stripe”). You authorize PEPTPlus and Stripe to charge your designated payment method for all applicable fees. Your use of Stripe is subject to Stripe’s terms and privacy policy. You are responsible for keeping payment information current.

4.4 Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, VAT, and similar taxes (excluding taxes on PEPTPlus’s net income).

4.5 Auto-Renewal. Subscriptions automatically renew for successive monthly periods at the then-current rate unless cancelled before the end of the then-current term, as described below.

4.6 Cancellation. You may cancel your subscription at any time through your account settings or by written notice to legal@pept.plus. Cancellation takes effect at the end of the then-current billing period, and you retain access until that date.

4.7 No Refunds for Partial Periods. Except as required by law or as expressly stated in an Order Form, fees are non-refundable, and no refunds or credits are provided for partial subscription periods, unused seats, or partial use.

4.8 Late or Failed Payment. If a charge fails or fees are past due, PEPTPlus may suspend or restrict access until amounts are paid, and may charge late fees or interest as permitted by law.

5. The Marketplace & Pharmacies

5.1 Neutral, Rules-Based Matching. The matching engine routes each prescription to a verified compounding pharmacy using neutral, rules-based logic (such as the patient’s state, pharmacy licensure, product availability, and operational criteria). The matching logic is designed to be product-neutral and is not based on any payment, inducement, or volume arrangement with Provider.

5.2 Pharmacies Are Independent. Compounding pharmacies in the marketplace are independent third parties. They are not employed by, owned by, controlled by, or agents of PEPTPlus, and PEPTPlus is not their agent. PEPTPlus does not control and is not responsible for a pharmacy’s compounding, dispensing, labeling, packaging, shipping, clinical, or professional activities.

5.3 PEPTPlus Does Not Dispense. PEPTPlus does not compound, dispense, fill, ship, or take title to any product. The dispensing pharmacy is solely responsible for the proper compounding, dispensing, quality, labeling, handling, and shipment of each product it fulfills, and for its own legal and professional compliance.

5.4 No Guarantee of Fulfillment. PEPTPlus does not guarantee that any prescription will be accepted, compounded, dispensed, or delivered, or that any particular pharmacy or product will be available. A pharmacy may decline or modify any order in the exercise of its independent professional judgment and legal obligations.

5.5 Patient Transactions. The drug cost and platform/technology fee are charged to the patient in connection with fulfillment. PEPTPlus’s role in those transactions is limited to facilitation as described in these Terms.

6. Compliance & Anti-Kickback Posture

6.1 Flat-Fee Model. The Service is structured around a flat subscription fee to Provider and a flat platform/technology fee to patients, with no per-prescription fees and no sharing of patient drug-cost or fee revenue with Provider. This structure is intended to avoid volume- or value-based compensation tied to referrals or prescribing.

6.2 No Improper Inducements. You agree that you have not received and will not seek or accept any improper remuneration, kickback, rebate, discount, or inducement in exchange for using the Service, prescribing any product, or routing prescriptions to any pharmacy. You will not condition your prescribing on any financial benefit to you.

6.3 Independent Compliance Obligation. You are solely responsible for your own legal and regulatory compliance, including healthcare, prescribing, telehealth, privacy, advertising, fee-splitting, anti-kickback, and corporate-practice-of-medicine requirements applicable to you and your Practice. PEPTPlus’s compliance posture does not relieve you of, and is not a substitute for, your independent compliance obligations or your own legal advice.

6.4 Sanctions & Exclusion. You represent that you are not excluded, debarred, or sanctioned from any federal or state healthcare program and will notify PEPTPlus promptly if that changes.

7. PHI / HIPAA

7.1 Separate BAA Governs. To the extent PEPTPlus creates, receives, maintains, or transmits Protected Health Information (“PHI”) on your behalf, such activities are governed by a separate Business Associate Agreement (“BAA”) between you and PEPTPlus, which is incorporated into these Terms by reference. In the event of a conflict between the BAA and these Terms with respect to PHI, the BAA controls.

7.2 Provider Obligations. You are responsible for your own compliance with HIPAA, HITECH, and applicable state privacy laws in your capacity as a covered entity (or business associate, as applicable), including obtaining any required patient authorizations and providing required notices.

7.3 No BAA, No PHI. You agree not to transmit PHI to PEPTPlus other than through the Service and in accordance with the BAA.

8. Intellectual Property & Acceptable Use

8.1 Ownership. PEPTPlus and its licensors own all right, title, and interest in and to the Service, including all software, content, designs, trademarks, and related intellectual property. No rights are granted except as expressly stated.

8.2 License to You. Subject to these Terms and payment of applicable fees, PEPTPlus grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal professional purposes during the term.

8.3 Restrictions. You will not, and will not permit any third party to: (a) copy, modify, or create derivative works of the Service; (b) reverse engineer, decompile, or attempt to derive source code, except as permitted by law; (c) resell, sublicense, rent, or provide the Service to third parties except as expressly permitted; (d) scrape, crawl, harvest, or use automated means to extract data from the Service; (e) circumvent, disable, or interfere with security, access controls, rate limits, or usage limits; (f) access the Service to build a competing product; (g) introduce malware or disrupt the Service; or (h) use the Service unlawfully or in violation of these Terms.

8.4 Feedback. If you provide feedback or suggestions, you grant PEPTPlus a perpetual, irrevocable, royalty-free license to use it without restriction.

8.5 Your Data. As between the parties, you retain ownership of data you submit (subject to the BAA for PHI). You grant PEPTPlus a license to use such data as necessary to provide and improve the Service and as permitted by law and the BAA.

9. Disclaimers & Limitation of Liability

9.1 No Medical Advice. The Service does not provide medical, clinical, or pharmaceutical advice. PEPTPlus is not responsible for any clinical decision, prescription, diagnosis, treatment, or outcome, all of which are your sole responsibility as the prescriber of record.

9.2 “AS IS.” EXCEPT AS EXPRESSLY STATED, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. PEPTPLUS DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

9.3 Third Parties. PEPTPlus disclaims responsibility for the acts, omissions, products, and services of pharmacies, patients, payment processors, and other third parties.

9.4 Exclusion of Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEPTPLUS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS, EVEN IF ADVISED OF THE POSSIBILITY.

9.5 Liability Cap. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PEPTPLUS’S TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE TOTAL SUBSCRIPTION FEES PAID BY YOU TO PEPTPLUS IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.

9.6 Allocation of Risk. The disclaimers and limitations in this Section reflect the agreed allocation of risk and are essential to the agreement.

10. Indemnification

10.1 By Provider. You will defend, indemnify, and hold harmless PEPTPlus and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your clinical decisions, prescriptions, and prescriber-patient relationships; (b) your breach of these Terms or the BAA; (c) your violation of any law or regulation, including licensure, prescribing, privacy, and anti-kickback laws; (d) your use of the Service, including by your authorized users; and (e) your negligence or willful misconduct.

10.2 Procedure. PEPTPlus will provide reasonable notice of the claim, allow you to control the defense (with counsel reasonably acceptable to PEPTPlus), and reasonably cooperate. You may not settle any claim in a way that imposes obligations on or admits fault by PEPTPlus without its prior written consent.

11. Term, Suspension & Termination

11.1 Term. These Terms begin when you first accept them or use the Service and continue until terminated as provided here.

11.2 Termination by You. You may terminate by cancelling your subscription and ceasing use, subject to Section 4 (no refunds for partial periods).

11.3 Termination or Suspension by PEPTPlus. PEPTPlus may suspend or terminate your access, in whole or in part, immediately and without liability if: (a) you breach these Terms or the BAA; (b) your licensure lapses or becomes restricted; (c) PEPTPlus reasonably believes your use poses a legal, safety, security, or compliance risk; (d) required by law or by a pharmacy/regulator; or (e) for non-payment. PEPTPlus may also terminate for convenience on 30 days’ notice.

11.4 Effect of Termination. Upon termination, your license to use the Service ends and you must cease use. Sections that by their nature should survive (including Sections 4 (accrued fees), 6, 8, 9, 10, 12, and the BAA as applicable) survive termination.

11.5 Patient Continuity. Termination of these Terms does not affect your independent professional and legal obligations to your patients, including continuity of care and recordkeeping.

12. Dispute Resolution; Governing Law; Miscellaneous

12.1 Governing Law. These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws principles.

12.2 Binding Arbitration; Class Waiver. Any dispute arising out of or relating to these Terms or the Service will be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, seated in Maricopa County, Arizona, rather than in court, except for small-claims matters and injunctive relief for intellectual property or confidentiality claims, which may be brought in the state and federal courts located in Maricopa County, Arizona. The parties waive any right to a jury trial and to participate in a class or representative action.

12.3 Informal Resolution. Before initiating a formal proceeding, the parties will attempt in good faith to resolve any dispute for at least 30 days after written notice.

12.4 Equitable Relief. Nothing limits either party’s right to seek injunctive or equitable relief for breaches of confidentiality or intellectual property.

12.5 Changes to Terms. PEPTPlus may modify these Terms by posting updated Terms and/or providing notice. Material changes take effect 30 days after notice. Your continued use after the effective date constitutes acceptance. If you do not agree, you must stop using the Service.

12.6 Entire Agreement. These Terms, together with the BAA, any Order Forms, and any policies referenced herein, constitute the entire agreement between the parties regarding the Service and supersede all prior agreements on the subject. In the event of conflict, the order of precedence is: (1) the BAA (for PHI matters), (2) the applicable Order Form, (3) these Terms.

12.7 Severability. If any provision is held unenforceable, it will be modified to the minimum extent necessary, and the remaining provisions remain in effect.

12.8 Assignment. You may not assign these Terms without PEPTPlus’s prior written consent. PEPTPlus may assign these Terms, including in connection with a merger, acquisition, or sale of assets.

12.9 No Waiver. Failure to enforce any provision is not a waiver.

12.10 Relationship. The parties are independent contractors. Nothing creates a partnership, joint venture, agency, employment, or fiduciary relationship.

12.11 Force Majeure. Neither party is liable for delays or failures caused by events beyond its reasonable control.

12.12 Notices. Notices to PEPTPlus must be sent to PEPTPlus LLC, 30 N Gould St STE N, Sheridan, WY 82801, Attn: Legal, and to legal@pept.plus. Notices to you may be sent to the contact information in your account.

12.13 Third-Party Services. The Service relies on third parties (including Stripe and pharmacies) whose terms may apply to your use of their services.

PEPTPlus · PEPTPlus LLC · 30 N Gould St STE N, Sheridan, WY 82801 · legal@pept.plus